Welcome to KidaPay! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using KidaPay, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you create an account or use our cryptocurrency payment services, we collect personal information that you provide to us, including:
1.1 Personal Information
When you create an account or use our cryptocurrency payment services, we collect personal information that you provide to us, including:
- (a)Identity Information:Full name, date of birth, nationality, and government-issued identification documents as required for Know Your Customer (KYC) compliance
- (b)Contact Information:Email address, phone number, and residential address
- (c)Financial Information:Bank account details, payment card information, and transaction history
- (d)Cryptocurrency Information:Wallet addresses, transaction IDs, and blockchain interaction data
- (e)Business Information:Company name, business registration details, and tax identification numbers (for merchant accounts)
1.2 Technical and Usage Data
We automatically collect information about how you interact with our platform and services:
- (a)Device Information:IP address, browser type and version, operating system, and device identifiers
- (b)Usage Analytics:Pages visited, time spent on platform, click patterns, and feature usage statistics
- (c)Transaction Data:Payment amounts, currency types, merchant details, and timestamp information
- (d)Security Logs:Login attempts, authentication events, and security-related activities
- (e)Communication Records:Customer support interactions, feedback, and correspondence history
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain platform security. You can manage cookie preferences through your browser settings or our privacy dashboard.
2. How We Use Your Information
We process your personal information for legitimate business purposes and regulatory compliance, including:
- (a)Service Provision:Processing cryptocurrency payments, managing your account, and providing customer support
- (b)Regulatory Compliance:Meeting Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) obligations
- (c)Fraud Prevention:Detecting and preventing fraudulent activities, unauthorized access, and security breaches
- (d)Platform Improvement:Analyzing usage patterns to enhance our services, develop new features, and optimize user experience
- (e)Communication:Sending transaction confirmations, security alerts, service updates, and marketing communications (with your consent)
- (f)Legal Obligations:Complying with applicable laws, regulations, and legal processes
3. Information Sharing and Disclosure
We may share your personal information with trusted third parties under specific circumstances:
- (a)Service Providers:Payment processors, blockchain network providers, identity verification services, and cloud hosting providers who assist in delivering our services
- (b)Regulatory Authorities:Financial regulators, tax authorities, and law enforcement agencies as required by applicable laws and regulations
- (c)Business Partners:Cryptocurrency exchanges, wallet providers, and merchant partners to facilitate transactions and services
- (d)Legal Requirements:Courts, legal advisors, and authorized parties in response to valid legal requests, subpoenas, or court orders
- (e)Business Transfers:Potential buyers, investors, or successors in connection with mergers, acquisitions, or asset sales
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information:
- (a)Encryption:End-to-end encryption for data transmission and AES-256 encryption for data storage
- (b)Access Controls:Multi-factor authentication, role-based access controls, and regular access reviews
- (c)Infrastructure Security:Secure cloud hosting, regular security audits, and penetration testing
- (d)Monitoring:24/7 security monitoring, intrusion detection systems, and automated threat response
- (e)Compliance:SOC 2 Type II certification and adherence to industry security standards
5. Your Privacy Rights
You have certain rights regarding your personal information, which may vary based on your jurisdiction:
- (a)Access and Portability:Request access to your personal data and receive a copy in a portable format
- (b)Correction and Updates:Update or correct inaccurate or incomplete personal information
- (c)Deletion Rights:Request deletion of your personal data, subject to regulatory retention requirements
- (d)Processing Restrictions:Limit how we process your personal information in certain circumstances
- (e)Objection Rights:Object to processing based on legitimate interests or for direct marketing purposes
- (f)Consent Withdrawal:Withdraw consent for processing activities that require your explicit consent
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- (a)Active Accounts:Personal data is retained while your account remains active and for a reasonable period thereafter
- (b)Regulatory Requirements:Transaction records and KYC documentation are retained for minimum periods required by financial regulations (typically 5-7 years)
- (c)Legal Obligations:Information may be retained longer if required for legal proceedings or regulatory investigations
- (d)Security Purposes:Fraud prevention and security logs may be retained for extended periods to protect our platform and users
7. International Data Transfers
KidaPay operates globally, and your personal information may be transferred to and processed in countries outside your residence:
- (a)Adequacy Decisions:We transfer data to countries with adequate data protection laws as determined by relevant authorities
- (b)Safeguards:For other jurisdictions, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs)
- (c)Processing Locations:Data may be processed in the United States, European Union, and other jurisdictions where our service providers operate
8. Cookies and Similar Technologies
We use various technologies to enhance your experience and analyze platform usage:
- (a)Essential Cookies:Required for basic platform functionality, security, and user authentication
- (b)Analytics Cookies:Help us understand how users interact with our platform to improve services
- (c)Marketing Cookies:Used to deliver relevant advertisements and measure marketing campaign effectiveness (with your consent)
- (d)Cookie Management:You can control cookie settings through your browser or our privacy dashboard
9. Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party practices. We encourage you to review the privacy policies of any third-party services you access through our platform.
10. Children's Privacy
KidaPay is not intended for individuals under 18 years of age. We do not knowingly collect, use, or disclose personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
11. California Privacy Rights (CCPA)
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA):
- (a)Right to Know:Request disclosure of personal information categories collected, sources, purposes, and third parties with whom it's shared
- (b)Right to Delete:Request deletion of personal information, subject to certain exceptions
- (c)Right to Non-Discrimination:You will not face discrimination for exercising your CCPA rights
- (d)Authorized Agents:You may designate an authorized agent to make requests on your behalf
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- (a)Lawful Basis:We process personal data based on consent, contract performance, legal obligations, or legitimate interests
- (b)Data Protection Officer:Contact our Data Protection Officer for privacy-related inquiries and requests
- (c)Supervisory Authority:You have the right to lodge complaints with your local data protection authority
- (d)Cross-Border Transfers:We implement appropriate safeguards for international data transfers as required by GDPR
13. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of material changes through email or platform notifications. Your continued use of KidaPay after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Information
For privacy-related questions, requests, or concerns, please contact us:
- (a)Email:info@kidapay.com
- (b)General Inquiries:info@kidapay.com
- (c)Data Protection Officer:info@kidapay.com
- (d)Response Time:We will respond to privacy requests within 30 days (or as required by applicable law)
Thank you for trusting KidaPay with your personal information. We are committed to protecting your privacy and providing you with a secure and efficient service.